Salon Policies

Cancellation Policy

At The Society, we truly value your time and appreciate your support. To keep our schedule running smoothly and fairly for all guests, we kindly ask that any cancellations or reschedules be made at least 24 hours in advance of your appointment.

Appointments canceled after the 24-hour deadline, including same-day cancellations, will be subject to a 50% cancellation fee based on the scheduled service total.

This policy allows us to respect the time of our stylists and other guests who may be waiting for an opening.

Late & No-Show Policy

Our stylists run on a carefully planned schedule to give each guest the time and attention they deserve. Arriving on time helps us maintain that experience for everyone.

If you arrive more than 15 minutes late, you may be asked to reschedule, and 50% of your scheduled service cost will be charged as a late cancellation.

If you do not show up for your scheduled appointment without prior notice, 100% of the service cost will be charged. Any outstanding balance must be settled before booking future services with any of our stylists.

Our goal: To respect everyone's time, both yours and ours. Thank you for understanding and helping us keep appointments running smoothly.

Guest & Children Policy

We love your little ones and completely understand wanting to have company. However, to maintain a safe, calm, and comfortable environment for everyone, we kindly ask that guests arrive for their appointments on their own.

For safety reasons and the comfort of all guests, children and additional visitors are not permitted during appointments.

If you arrive with additional guests or children, you may be respectfully asked to reschedule your appointment.

We want every guest to enjoy a relaxing experience while allowing our stylists to focus on their work. We appreciate your understanding and support in helping us maintain that environment.