A recent appointment at The Society Salon took an unexpected turn when a stylist noticed something that did not look quite right and encouraged a guest to have it checked. What happened next is a reminder that sometimes a salon appointment can be about more than hair.

We love Pinterest inspiration photos just as much as our clients do. But every beautiful hairstyle tells a story beyond the final picture. Discover why your stylist looks beyond the photo to create a look that's uniquely yours.

Every stylist has heard the phrase "just a trim," but it can mean something different to every client. Here's why a quick conversation before the first snip leads to happier hair and happier guests.

Every stylist has a mental math problem running in the background all day — then hair happens.

There's plenty a stylist can plan for during the day — but the one thing that's hardest to plan for is an appointment that never happens.